SHUKR Supplements Terms of Service

Overview

This website is operated by SHUKR Supplements Limited, referred to as “we,” “us,” or “our” throughout. We offer this website, including all information, tools, and services available (collectively, the “Services”), conditioned upon your acceptance of these Terms of Service (“Terms”), including additional policies referenced herein or available by hyperlink (e.g., Privacy Policy, Return and Refund Policy). These Terms apply to all users, including browsers, customers, vendors, or contributors of content.

By accessing or using our Services, including purchasing products from https://shukrsupplements.com/, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services. These Terms constitute an offer, and acceptance is limited to these Terms.

Any new features, tools, or services added to the store will also be subject to these Terms. We reserve the right to update, change, or replace these Terms by posting updates on this page. Your continued use of the Services after such changes constitutes acceptance.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform for selling our products and services.

1. Online Store Terms

• You represent that you are at least 18 years old, an adult, or the age of majority in your jurisdiction.

• You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction (e.g., copyright laws).

• You must not transmit worms, viruses, or destructive code.

• A breach of these Terms may result in immediate termination of your access to the Services.

2. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.

• Your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transfer.

• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without our express written permission.

• Headings are for convenience and do not affect these Terms.

3. Products and Orders

• We strive to ensure product descriptions are accurate but do not guarantee exact matches due to manufacturing variations.

• Orders are subject to availability. We may cancel orders if products are out of stock, with a full refund issued.

• We reserve the right to change product prices at any time without notice. Price changes will not affect existing orders.

• We reserve the right to discontinue any product or subscription service at any time. If a subscription is discontinued, we will notify you and issue a prorated refund for any prepaid, unfulfilled orders.

• Products may be available exclusively online with limited quantities, subject to our Return and Refund Policy.

• We aim to display product colors and images accurately but cannot guarantee your device’s display accuracy.

• We may limit sales to specific persons, regions, or jurisdictions and restrict quantities at our discretion. Any offer is void where prohibited.

4. Errors, Inaccuracies, and Omissions

• Our Services may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, promotions, shipping, availability). We are not liable for any loss or damage caused by such errors.

• We reserve the right to correct errors, inaccuracies, or omissions and to cancel or adjust orders affected, with a full refund issued if necessary, without prior notice (including after order submission).

• We have no obligation to update information, except as required by law. No update date indicates all information is current.

5. Billing and Account Information

• You agree to provide current, complete, and accurate billing and account information for all purchases.

• You must promptly update your account details (e.g., email, payment method, shipping address) to ensure successful transactions.

• We are not liable for delays, failed deliveries, or payment issues due to inaccurate information.

• We reserve the right to refuse, limit, or cancel orders (e.g., excessive quantities, suspected resellers) and will attempt to notify you via provided contact details.

6. Payment

• Payments are processed securely via Shopify’s payment gateway, an online e-commerce platform. Accepted methods include credit/debit cards, PayPal, and other options displayed at checkout.

• You agree to provide accurate payment information. We are not liable for payment processing errors beyond our control.

7. Optional Tools

• We may provide access to third-party tools (e.g., analytics, marketing platforms) “as is” and “as available” without warranties, representations, or endorsements.

• Your use of these tools is at your own risk. You should review the third-party provider’s terms.

• New tools or features added to the Services will be subject to these Terms.

8. Shipping and Delivery

• We ship to addresses specified at checkout. Shipping costs and estimated delivery times are provided during checkout.

• We are not responsible for delays due to third-party carriers or incorrect address information provided by you.

9. Returns and Refunds

• Returns are accepted within 30 days of delivery for unopened, unused, unworn items in original packaging. Customers pay return shipping unless the item is defective or incorrect.

• For full details, see our Return and Refund Policy. For cancellations, see our Purchase Options Cancellation Policy.

• Your statutory rights under UK law, including the 14-day cooling-off period (Consumer Contracts Regulations 2013), are unaffected.

10. Third-Party Links

• Our Services may include third-party content or links (e.g., payment processors, social media). We are not responsible for their content, accuracy, or practices.

• You access third-party links at your own risk and should review their terms and privacy policies.

• We are not liable for harm or damages related to third-party transactions.

11. User Comments, Feedback, and Other Submissions

• If you submit content (e.g., reviews, comments, contest entries, ideas) at our request or voluntarily, you grant SHUKR Supplements Limited a non-exclusive, royalty-free, worldwide license to use, edit, copy, publish, distribute, and translate such content in any medium without restriction.

• We are not obligated to maintain confidentiality, pay compensation, or respond to submissions.

• We may monitor, edit, or remove content deemed unlawful, offensive, or infringing, at our discretion.

• You agree your submissions will not violate third-party rights (e.g., copyright, privacy), contain unlawful or abusive material, or include viruses/malware. You are solely responsible for your submissions’ accuracy and legality.

12. Personal Information

• Your submission of personal information is governed by our Privacy Policy.

13. Prohibited Uses

• You are prohibited from using the Services or content:

  • For unlawful purposes or soliciting illegal acts.

  • To violate international, federal, or local laws.

  • To infringe our or others’ intellectual property rights.

  • To harass, defame, discriminate, or intimidate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • To submit false or misleading information.

  • To upload viruses or malicious code affecting functionality.

  • To collect or track others’ personal information.

  • For spam, phishing, or scraping.

  • For obscene or immoral purposes.

  • To interfere with security features.

• We reserve the right to terminate your access for violating these prohibitions.

14. Disclaimer of Warranties; Limitation of Liability

• We do not guarantee uninterrupted, timely, secure, or error-free use of the Services or that results will be accurate or reliable.

• The Services and products are provided “as is” and “as available” without warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

• To the extent permitted by law, SHUKR Supplements Limited, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors are not liable for any direct, indirect, incidental, punitive, special, or consequential damages (e.g., lost profits, data, or savings) arising from your use of the Services or products, even if advised of the possibility.

• Our liability for defective products is limited to replacement or refund per our Return and Refund Policy.

• You use the Services at your own risk. Some jurisdictions may not allow certain liability limitations, so our liability is limited to the maximum extent permitted by law.

15. Indemnification

• You agree to indemnify, defend, and hold harmless SHUKR Supplements Limited, our affiliates, officers, directors, employees, agents, contractors, suppliers, and licensors from any claims, losses, or damages (including legal fees) arising from your breach of these Terms, violation of law, or infringement of third-party rights.

16. Termination

• Obligations and liabilities incurred before termination survive for all purposes.

• These Terms are effective until terminated by you (by ceasing use of the Services) or us. We may terminate without notice if you breach any provision, and you remain liable for amounts due up to termination.

• Upon termination, your access to the Services may be denied.

17. Entire Agreement

• These Terms, along with referenced policies (e.g., Privacy Policy, Return and Refund Policy), constitute the entire agreement between you and us, governing your use of the Services, superseding prior or contemporaneous agreements.

• Our failure to enforce any right or provision does not waive that right or provision.

• Ambiguities in these Terms will not be construed against the drafting party.

18. Governing Law

• These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Information

• For questions about these Terms, contact:
  SHUKR Supplements Limited
  Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK
  Email: info@shukrsupplements.com

Last Updated: October 24, 2025

Thank you for choosing SHUKR Supplements! We’re committed to providing high-quality products for your wellness.