You've got questions. We've got the answers.
Product & Ingredients
Are your supplements halal?
Yes - our supplements are crafted with complete halal integrity. Animal-derived products are rigorously certified and others are naturally vegan or vegetarian.
Are your supplements suitable for vegetarians/vegans?
Some are - these products are labeled accordingly. Look for "Suitable for Vegetarians/Vegans" on our product pages.
Are your supplements GMO free?
Yes - our supplements are GMO free. We use only clean and premium igredients.
Can I combine multiple supplements together?
While many of our supplements are designed to be complementary and can be safely used together, we recommend consulting with a healthcare professional before combining more than three supplements.
Can children take your supplements?
Currently our supplements are formulated for adults. We do plan to introduce a kids range in the future, so keep an eye out for it.
Can I consume your supplements if I am pregnant or breastfeeding?
While our products are clean and halal, we recommend consulting your doctor or midwife before using during pregnany or breastfeeding.
How should I store my supplements?
Store in a cool, dry place away from direct sunlight to maintain freshness. Each product may have specific requirements - always read the product label.
What is the recommended dosage?
Each product has it's own recommended dosage. We confirm the dosage on the product page and label.
Orders & Subscriptions
What is your shipping policy / free delivery threshold?
We process our orders lightning fast - usually same or next business day.
UK Mainland delivery is estimated to be 2-3 working days.
We also offer free UK delivery on orders over £35.
Can I cancel or change my order?
Yes, if you contact us before we dispatch your item. After dispatch, returns follow our policy.
What should I do if I have any issues with my order?
Reach out to us via email or contact form.
You are our priority - we're here to resolve any issue with care and speed.
How do I return a product?
Contact us within 14 days for returns. Unopened products qualify for refund or exchange - we handle it gently.
How can I contact you?
Email us at info@shukrsupplements.com or use the contact form. We reply within 24 hours.