Popular questions
How can I contact you?
Please read through our FAQs first, we might have already answered your questions!
If you still need to contact us -
- Use the chat box on the bottom right of your screen.
- Complete the contact form at the bottom of this page.
- Email info@shukrsupplements.com
Please include as much information as possible so we can help you as quickly and smoothly as possible.
Are your products halal friendly?
Yes, all of our products cater for the halal diet. They are either suitable for vegetarians or vegans and / or Halal certified.
When will I receive my order?
We process our orders lightning fast! Once your order leaves our warehouse, deliveries take 1-3 working days, depending on the shipping option selected.
How can I track my order?
You'll receive a shipping confirmation email with all the tracking details.
How do preorders work?
Preorders allow you to reserve our gummies at a discount before they're in stock.
You can find the expected shipping date on the product page, and we'll notify you via email when your order is dispatched.
Are your health claims verified?
Yes, every single health claim is verified. If they wasn't, we would be breaking the law.
Product questions
Are your products suitable for vegetarians?
Some are! To identify if our product is vegetarian friendly, check the product ingredients section.
Are your products vegan friendly?
Some are! To identify if our product is vegan friendly, check the product ingredients section.
Are your products GMO free?
Yes, all of our products are GMO free.
Are your products suitable for children?
Our supplements are for adults only and aren't suitable for children. We do plan to introduce a kids range, crafted with the same halal, vegetarian, vegan friendly care!
Do your products contain allergens?
Our products are made in a facility that handles allergens such as crustaceans, fish, gluten, milk, and soy.
While our suppliers take precautions to avoid cross-contamination, please consult your doctor if you have allergies.
Storage and safety guidance
Store our products in a cool dry place, away from direct sunlight and children.
Order & delivery questions
How do I manage my subscription?
To manage your subscription, contact us.
Let us know if you want to -
1. Cancel your subscription
2. Skip next months subscription
We will action this for you and confirm its completion.
Can I return my order?
Yes, unopened items can be returned within 30 days for a refund. For more details, check out our Return and Refund Policy.
Can I cancel or change my order?
Yes you can, but we process your orders very quickly. If you request a change or cancel before we ship your products, then we can sort that for you!
What should I do if I have any issues with my order?
Contact us by using the contact form below or by emailing info@shukrsupplements.com
Please confirm your order number and the issue you're experiencing.
How can I track my delivery?
You'll get a shipping confirmation email with all the tracking details.
If you need assistance, feel free to contact us using the form below.
Contact form
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